We issue a refund for orders canceled 48 hours and more prior to the start date of rental period.
The balance will be paid back to your credit card as a refund.
To cancel your order, please contact us by email immediately: firstname.lastname@example.org
Please keep in mind that there are time differences. Israel time (GMT +2:00).
You must make sure your phone is unlocked (make sure the phone is not locked for use with your current carrier only).
There won't be a refund for non unlocked phone and locked phone will not be a reason for a refund request after the delivery or after pickup.
Refund of cancelation will be at the amount of the order was made (reduce 5% of the purchase price or 25$, whichever is less). and 9$ handling fees
For example, if the order was at the amount of 40$, the refund will be 40$-5%-9$ of the purchase price which is 29$ (5% of 40$ it's less then 25$).
Refund for shipping SIM cards to your home in your country is same as the cancelation policy minus 20$ shipping handling and minus 5$ each SIM card that was shipping.
FRORIDE considers the accessibility of its owned website to the disabled to be of the utmost importance
The purpose of accessibility is to allow even those with disabilities to operate the site, which will be optimally accessible to the disabled person surfing the site.
The site operates according to the accessibility regulations and according to the recommendation of the Israeli standard 5568 for accessibility of contents on websites with AA accessibility level.
The website is adapted to the common browsers on the market.
The site can be viewed and browsed on desktop computers, tablets and mobile devices of various sizes.
Adjustments accessible on the website:
Change font size to 4 different sizes
Compliance with an appropriate contrast ratio between the color of the content and the background.
Compliance with a high contrast ratio between the color of the content and the different backgrounds.
Highlighting all clickable links on the site
Blocking animations on the site
Converting the text to a more readable font by default
For inquiries about website accessibility:
You can contact the phone